ACCESSIBILITY POLICY

Statement of Commitment

HIVEM1ND is dedicated to fostering an inclusive and accessible environment where all individuals are treated with respect and dignity. We are committed to ensuring equal access and participation for people with disabilities. We are devoted to designing policies, practices, and procedures that provide accessible services to all our customers, including those with disabilities, in accordance with the principles of dignity, independence, integration, and equal opportunity.

Scope
This policy outlines how HIVEM1ND addresses accessibility and meets the needs of people with disabilities in our services, products, and facilities.

Policy Details

Website Accessibility:
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We continuously work to enhance our website’s accessibility, including adding user preferences for visual contrast and reduced motion, and employing accessibility tools for content evaluation.

Assistive Devices:
Individuals with disabilities are permitted to use their personal assistive devices while engaging with our services or accessing our premises.

Accessible Formats and Communication Supports:
Upon request, HIVEM1ND will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities in a timely manner and at no additional cost than the regular price charged to other persons.

Service Animals and Support Persons:
Service animals and support persons are welcome on our premises. We ensure that people with disabilities can access their service animals and support persons while using our services.

Notice of Temporary Disruption:
In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, HIVEM1ND will promptly notify customers. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative facilities or services, if available.

Training for Staff:
HIVEM1ND provides training to employees and staff on accessibility laws and on various aspects of disability as it relates to the services offered by our company. This training includes:

• An overview of accessibility laws and requirements.
• Instructions on how to interact and communicate with people with various types of disabilities.
• How to interact with people with disabilities who use assistive devices or require the assistance of a service animal or support person.
• How to use equipment or devices available at our premises or otherwise that may help provide goods or services to people with disabilities.
• What to do if a person with a disability is having difficulty accessing our services.

Feedback Process:
Feedback on our services regarding how well those expectations are being met is welcome and appreciated. Feedback can be given by email, phone, or through our website. All feedback will be directed to the appropriate department, and customers can expect to hear back within a specified timeframe.

Employment:
HIVEM1ND practices fair and accessible employment practices. We accommodate people with disabilities during the recruitment process and when employees are hired.

Modifications to This or Other Policies:
Any policy of HIVEM1ND that does not respect and promote the dignity, independence, integration, and equal opportunity of people with disabilities will be modified or removed.

Emergencies
HIVEM1ND is committed to providing customized emergency response plans for employees with disabilities as needed.

Review and Updates
This policy will be reviewed regularly and updated as necessary to ensure ongoing compliance with applicable laws and regulations regarding accessibility.